When a user says to you “why can’t they write in Plain English?”, that’s a very reasonable request for us to think harder about how we are writing content. What I’m going to discuss here is the difference between “plainContinue reading… Why plain language and Plain English are different
Tag: plain language
Don’t be afraid of the big long page
This post is co-authored by me and Amy Hupe. Long pages of content can seem daunting, so to make them look shorter, designers and developers often reach for things that hide some of the content, such as accordions, tabs, carouselsContinue reading… Don’t be afraid of the big long page
Usability of content is plain language: the USA Plain Language Act
An exciting thing happened in the USA on 14th April 2008. It didn’t quite manage to make it onto the national news – that day, we were mostly hearing about the Pope’s visit to the United States. Any ideas? Any clueContinue reading… Usability of content is plain language: the USA Plain Language Act
“We’ll never get this past legal”
The other day I was trying to persuade someone to kill off a paragraph of the purest, most incomprehensible gobbledegook. Although she agreed that there was no merit in the paragraph, she rejected my suggestion with that depressing but commonContinue reading… “We’ll never get this past legal”