Surveys that work: an introduction to using Total Survey Error for the UX Insight Festival 2020

Surveys are easy to do – but harder to do well. Thanks to the UX Insight Festival 2020 who invited me to talk about my 7-step survey process, starting with Goals and thinking about Sampling, Questions, Questionnaires, Fieldwork, Responses andContinue reading… Surveys that work: an introduction to using Total Survey Error for the UX Insight Festival 2020

Surveys that work: an introduction to using survey methods, training course for EBI 2017

Better surveys mean better intelligence. This presentation forms part of the ‘Surveys That Work’ training course – an introduction to using survey methods – delivered at EMBL-EBI in February 2017. Since this training course my book, Surveys That Work, has been published.Continue reading… Surveys that work: an introduction to using survey methods, training course for EBI 2017