At the 2011 J.Boye conference in Aarhus Denmark, I had the opportunity to run a workshop on surveys. We focused mainly on the practicalities of better surveys: how to write better questions and how to run a good survey process from startContinue reading… Surveys in practice and theory, J Boye 2011
Category: Presentation
Usability testing for survey research
It was a pleasure to prepare a seminar with Emily Geisen for the SAPOR conference in Raleigh, North Carolina – comparing her experience of usability testing of surveys with my own of usability testing in general. Our workshop slides are now available:Continue reading… Usability testing for survey research
Using EEG in a usability test of a survey
We all know that people will give up on surveys if they are too long or too boring. But exactly how long is too long? Exactly how boring is too boring? One of my most fascinating clients is Kantar, theContinue reading… Using EEG in a usability test of a survey
Ten (slightly different) tips for a better survey, STC2011
This is a slightly updated version of the Ten Tips for a Better Survey presentation I gave at the STC2011 conference. 10 tips for a better survey at UX Bristol from Caroline Jarrett #surveys #surveysthatwork
Labels and buttons on forms – and other time-consuming controversies
These slides are from my course presentation to CHI2011, the conference of the SIGCHI, held in Vancouver, Canada. Labels and buttons on forms from Caroline Jarrett #forms #formsthatwork
Forms design: what matters to users?
These slides come from a seminar I ran for MSc students at the University of York in February 2011. MSc Seminar on Forms Design from Caroline Jarrett #forms #formsthatwork
Surveys that work: using questionnaires to gather useful data, presentation to OZCHI 2010
This presentation to the 22nd Australasian Computer-Human Interaction Conference, OZCHI 2010, compares survey processes and looks at some of the detail of designing surveys – including how to avoid survey error. Surveys that work: using questionnaires to gather usefulContinue reading… Surveys that work: using questionnaires to gather useful data, presentation to OZCHI 2010
Design tips for complex forms at APPU
Most design advice is for simple forms. What should we do when the forms are complex? This presentation, delivered to the Associação Portuguesa de Profissionais de Usibilidade, Lisbon, in October 2010, gives a few tips in different areas: relationship, conversation,Continue reading… Design tips for complex forms at APPU
Design tips for complex forms, Clarity Conference
This presentation to the Clarity Conference in Lisbon gives some ideas for how to improve difficult, lengthy forms. Complex forms at Clarity2010 from Caroline Jarrett #forms ‘formsthatwork
Usability – and what usability means for a form
Thanks to KANA Europe for inviting me to join their customer conference. This was the presentation I gave, on usability and forms. Usability and forms, KANA Europe customer summit from Caroline Jarrett #forms #formsthatwork #usability