No. Don’t use a drop-down. Updated in 2023. Back in 2001, Sarah Allen and I wrote this paper, and I delivered it at the 48th Society for Technical Communication Conference in Chicago, Illinois. We had done plenty of testing ofContinue reading… Should I use a drop-down? Four steps for choosing form elements on the web
Category: Presentation
How to set usability requirements for a website containing a form
This paper, co-authored with Sarah Allen Miller, was originally presented at the Society for Technical Communication Conference, Chicago, Illinois, 2001. Slightly updated in 2024. If anyone can use our website, how can we define requirements? In traditional systems development, users wereContinue reading… How to set usability requirements for a website containing a form
‘How to’ manual on forms design: guidelines on font size
This paper presents some of the conflicting advice offered to designers on one particular topic in accessibility: the choice of font size for visually impaired people. This creates practical difficulties for designers when trying to apply the advice. It wasContinue reading… ‘How to’ manual on forms design: guidelines on font size
Changing places: the challenges of boundaries and scalability in the workplace
“Changing Places” was a workshop at Queen Mary and Westfield College, University of London in 1999. Our focus was exploring some of the challenges and successes of online collaboration tools in the workplace – at that time, best known under the acronymContinue reading… Changing places: the challenges of boundaries and scalability in the workplace