Earlier this year, we learned of the bitter legal battles over Terri Schiavo. Her husband and her parents disagreed on whether to continue to give her treatment after she collapsed into a coma seven years ago. Like Terri, I haveContinue reading… Matters of life and death: an investigation of “living wills” and other advance directives
Category: Forms
Sentence or title case for labels
For those few of us who are deeply interested in forms, there’s nothing so fascinating as a subtle detail. Like, for example, the question that appeared in my email in-box earlier this month. The question Martin McGuire wrote to meContinue reading… Sentence or title case for labels
Persona-led heuristic inspection is here
Last week, a sell-out crowd made their way to Oyster Partners to hear Ginny Redish talk about her recent work at a meeting of the UK chapter of the Usability Professionals’ Association. Ginny’s talk ranged widely across content and theContinue reading… Persona-led heuristic inspection is here
Long forms: scroll or tab?
As some of you will know, I’m pretty much a diehard forms obsessive and there’s nothing I like more than a question about forms – especially if I have some experience or data to support my answer. So I thoughtContinue reading… Long forms: scroll or tab?
“Easy Read” and writing for people with learning disabilities
For a long while now, I’ve been worrying about how to design forms for people with learning disabilities. It’s not been a pressing problem because frankly, a lot of the forms that I work with don’t even work for peopleContinue reading… “Easy Read” and writing for people with learning disabilities
Hooray, I’m Doing the Forms!
Here’s a little secret that I’d like to share with you: most people just aren’t all that thrilled by forms. They don’t like filling them in, they don’t like thinking about them, and they certainly don’t like the idea ofContinue reading… Hooray, I’m Doing the Forms!
Making a better web form
Which usability changes make the biggest difference? Invited by LoanBright to review their forms, we were surprised by some of the results. Among the changes we tested – layout, wording of questions, addition of extra pages – the only one to make a significant differenceContinue reading… Making a better web form
Five factors for choosing forms software
At any time there are dozens of forms products on the market so how do you choose the right option for physically creating your form? In this paper for the Business Forms Management Association Symposium, I explore five areas you need toContinue reading… Five factors for choosing forms software
The piece of HTML created just for me: Reset
HTML 2.0 appeared in 1995. At that time, I was working in usability of forms – and I still am. But I didn’t have email or an internet connection. So I think it was remarkably nice of the authors to includeContinue reading… The piece of HTML created just for me: Reset
How not to get a job in usability
Way back in 1982, a powerful television series called Boys from the Blackstuff added a new catchphrase to the British vocabulary: “gizza job”. A key character, Yosser Hughes, had a torrid time trying to find a job in Liverpool duringContinue reading… How not to get a job in usability