Many thanks to Vicky Teinaki for collaborating on our workshop – Creating truly accessible forms – at the Service Design in Government conference in Edinburgh, 2024. We used the session to encourage participants to consider running similiar workshops in theirContinue reading… Creating truly accessible forms: workshop at SD in Government 2024
Category: Forms
Ladies that UX Seattle – Creating truly accessible forms
When the Ladies that UX Seattle group approached me to do a talk, I knew immediately that we’d have fun working with the ideas originally developed by their sister Ladies that UX chapter in Brighton. As I expected, the folksContinue reading… Ladies that UX Seattle – Creating truly accessible forms
Chicago Camps Tent Talk: Who cares about forms? You should – and here’s why
Do you ever feel that everything you try to do, especially online, means getting through some form or another? I certainly do. But also, why are so many of them full of problems? I was thrilled when Russ Unger –Continue reading… Chicago Camps Tent Talk: Who cares about forms? You should – and here’s why
New training course: Content design for forms
I’m delighted to announce that I’ve teamed up with Crocstar Training School to offer a new course: Content design for forms. This course will help you to create better questions, hints, help, and error messages Asking questions in the rightContinue reading… New training course: Content design for forms
Creating truly accessible forms, SDinGov Virtual March 2024
In service design, we often aim to replace an outdated set of paper forms with an easy-to-use digital service. How can we make sure that our new digital forms are accessible? In this workshop, co-presented with Bukola (Kiki) Jolugbo andContinue reading… Creating truly accessible forms, SDinGov Virtual March 2024
FormFest2023 – The future of forms: what’s ahead?
What do you do when you get an invitation to talk on your favourite topic with some of your favourite people? Say “yes”, of course. I was thrilled to be part of the Closing Keynote at FormFest2023 organised by CodeContinue reading… FormFest2023 – The future of forms: what’s ahead?
The Phylogenetic Tree in forms design: making forms work for complex applications
What do we know about designing really complex forms? When I first started discussing the world of grant applications with Karen Fernandes, Senior Product Manager at Cambridge University, I realised that we we now have plenty of good options forContinue reading… The Phylogenetic Tree in forms design: making forms work for complex applications
How to save money by fixing forms, presentation to WebExpo 2023
I was delighted to be invited to the WebExpo conference in Prague, and even more delighted to have a chance to talk about my favourite topic: better forms. Specifically, this time I decided to focus on how to save moneyContinue reading… How to save money by fixing forms, presentation to WebExpo 2023
How to look at a form: Boye and Company
It was an honour to be invited back for my second Boye and Company conference call. Previously, I talked about better surveys. This time, we focused on my favourite topic – forms that work. We looked at a selection ofContinue reading… How to look at a form: Boye and Company
Prune and tune your forms – webinar
“Who wants a longer, more horrible form?” That’s the question that I asked at the start of a Lunch and Learn webinar I joined recently. Orok Brooks, UX researcher and instructor, joined the discussion, hosted by Alun Lucas of formsContinue reading… Prune and tune your forms – webinar