“Which is the best survey tool for accessibility?” It’s a question that I’m asked quite often, and also that I’ve often asked myself. There are two ways to interpret this question: Which is the best survey tool for creating questionnairesContinue reading… Please make survey tools more accessible
Category: Accessibility
How to test the usability of documents
Does usability testing work for documents? The answer from me and Ginny Redish is a resounding yes. In this article, we’ll give you three techniques for having people try out documents or any other stand-alone content. These techniques apply whetherContinue reading… How to test the usability of documents
Embedded links and online reading accessibility
At the 2010 Society for Technical Communication conference in Dallas, Whitney Quesenbery and I were interviewed about the feasibility of removing links embedded directly within paragraphs. These have been described as “exit points” that confuse and disorient low-literacy readers. The interview wasContinue reading… Embedded links and online reading accessibility
Liverpool 2008 Design to read – workshop proposal
This workshop proposal, co-authored with Kate Grant, William Wong, Nisha Kodagoda and Kathryn Summers, was submitted to the British HCI Group conference in Liverpool, 2008. We were accepted and went on to hold the workshop at the conference. This versionContinue reading… Liverpool 2008 Design to read – workshop proposal
The book you ought to buy (even if you think you don’t need it)
This month, I’m enthusing about Ginny Redish’s new book Letting Go of the Words: Writing Web Content that Works (Morgan Kaufmann). If you write, or your clients write, then you’ll learn from it. If you’re working on a content-rich website:Continue reading… The book you ought to buy (even if you think you don’t need it)
Don’t get bitten by JAWS – it deserves respect
A question came up recently on a usability list: how best to test a web application for accessibility. The questioner was new to the field and asked about various points, but the one that resonated with me was this: ‘Finally,Continue reading… Don’t get bitten by JAWS – it deserves respect