It was a pleasure to re-connect with Janus Boye after a gap of more than a decade. I last worked with Boye and Company in 2011 when I attended the JBoye conference in Aarhus Denmark to give talks on surveysContinue reading… Some thoughts on surveys: Boye and Company member conference call
Category: About Effortmark
Sankey’s suggestion and other stories
I want to tell you about my father, John Anthony Sankey PhD CMG. Dad was a staunch Roman Catholic – ‘cradle to grave’ is the phrase. Today, 1st November, is celebrated as ‘All Saints Day’ by Catholics, so it seemsContinue reading… Sankey’s suggestion and other stories
UXMatters and Effortmark
Earlier in October, my attention was drawn to a couple of tweets from the @UXmatters account. A respected UX thought leader, Vivianne Castillo, tweeted about “The talks I want to give next year” starting with “The Caucasity of the UXContinue reading… UXMatters and Effortmark
Forms, surveys and the need to be brave: UX Insider interview
I’ve always really enjoyed reading the ‘UX Insider’ interviews conducted by Damian Rees of experienceux. The one with Tara Land about her work at GDS is a particular favourite. So I felt very honoured when Damian contacted me to allow me toContinue reading… Forms, surveys and the need to be brave: UX Insider interview
How not to get a job, and how to get one
“How can I get a job in user research?” It’s a question that comes up a lot, and reappeared the other day in one of the forums I belong to. It reminded me of a post I wrote a fewContinue reading… How not to get a job, and how to get one
Jane Matthews joins Effortmark
Caroline welcomes Jane There’s nothing like a Big Birthday to focus the mind on what happens next. Looking back over 20 years of my business Effortmark, I realised that I wanted to do better in future about keeping track of whatContinue reading… Jane Matthews joins Effortmark
Effortmark: better forms and surveys for 20 years
Is it really 20 years since I set up Effortmark? 1994 seems both a long time ago, and very recent. Some things have changed: these days, we talk about ‘design thinking’, ‘service design’, ‘user experience’. Then, it was ‘customer focus’,Continue reading… Effortmark: better forms and surveys for 20 years
How to get a job in usability
As I write, it’s the height of summer here in the UK. The solstice has brought long, perfect days and a new crop of recent graduates, judging by the ‘can I have a job’ emails that I’m starting to get.Continue reading… How to get a job in usability
New book published: Forms that Work
Publication day for the book that brings together much of what Gerry Gaffney and I have learned about creating better forms over more than a decade of practice, consultancy, teaching and research. Here is what the publishers Morgan Kaufmann haveContinue reading… New book published: Forms that Work
Real SnailMail and other stories
Do you ever find yourself wondering if your daily work is becoming a bit repetitive; somewhat samey? The British HCI group conference, HCI2006 www.hci2006.org, broke through that ‘same old, same old’ barrier triumphantly for me. Long and short papers IContinue reading… Real SnailMail and other stories