Today, search is not a design failure, but part of the user experience, one of many ways that people find information on the web. This paper – co-authored with Whitney Quesenbery, Ian Roddis, Sarah Allen and Viki Stirling – looksContinue reading… Designing for search: making information easy to find
Author: Jane Matthews
Design to read framework: audiences and advice
At the workshop in Liverpool in September 2008, we learned about: some of the reasons why people may find reading difficult some of the guidelines and design approaches we use: our advice Our audiences: reasons why people may find reading difficult In theContinue reading… Design to read framework: audiences and advice
What’s in it for me? Rewarding course evaluators
Everyone likes to be rewarded for their efforts. Course evaluators are no exception. We get asked often to look at new online courses and sometimes even get offered a login name and password to a course that other people wouldContinue reading… What’s in it for me? Rewarding course evaluators
Label placement in forms: what’s best?
Introduction Forms are ubiquitous and a major way in which websites can become interactive. But they tend to receive little design attention – and much of that is spent arguing about details. This talk looks at one of those details:Continue reading… Label placement in forms: what’s best?
Liverpool 2008 Design to Read workshop report
The first Design to Read workshop was held at the British HCI Group conference “HCI2008 Culture, Creativity, Interaction” in Liverpool, UK, on 2nd September 2008. Read the workshop proposal. Why people struggle to read The content of the workshop reflectedContinue reading… Liverpool 2008 Design to Read workshop report
Buttons on forms – where to put them, and what to call them
Here’s a question that I get asked quite often: “Should we put ‘OK’ button to the left or the right of the ‘Cancel’ button?” A common variant is to ask the same question with ‘Back’ or ‘Previous’ instead of ‘Cancel’,Continue reading… Buttons on forms – where to put them, and what to call them
Search is now normal behaviour. What do we do about that?
This presentation, co-authored with Whitney Quesenbery, Ian Roddis, Viki Stirling and Sarah Allen, was delivered at UPA 2008 – The Many Faces of User Experience June 16-20,2008, Baltimore, Maryland, USA http://www.usabilityprofessionals.org Exploring the way search affects usability of a site SomeContinue reading… Search is now normal behaviour. What do we do about that?
A whole industry sector’s websites rated according to their usability
Back in March, 2008, Usability News noted the publication of the 10th annual ‘Better Connected’ report. If you work on websites for local government, this won’t have passed you by: Better Connected’s annual assessment is the point each year whenContinue reading… A whole industry sector’s websites rated according to their usability
How to do ‘Contact Us’ badly (and some tips for doing it well)
My email started playing up. I noticed that I was getting items out of sequence, sometimes very late. I tried the usual things: clearing the spam folders, powering the computer down, you know. But there was nothing for it: I’dContinue reading… How to do ‘Contact Us’ badly (and some tips for doing it well)
When more data really isn’t the issue
A few years ago, a rather dull conference speaker spoke one phrase that stuck in my mind. He said: “I was at this meeting, and I heard a voice going ‘blah blah blah’. And then I realised: it was me”.Continue reading… When more data really isn’t the issue