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Figure 7: persona ‘Win’ at the start of her journey to becoming a student.

Some thoughts about surveys for Olin College of Engineering Students 202420 November 2024
Would you like a lightning introduction to the errors in Total Survey Error? I was delighted whenContinue reading... Some thoughts about surveys for Olin College of Engineering Students 2024
Creating truly accessible forms: workshop at SD in Government 202415 October 2024
Many thanks to Vicky Teinaki for collaborating on our workshop – Creating truly accessible forms – atContinue reading... Creating truly accessible forms: workshop at SD in Government 2024
How to design effective customer surveys: interview for Insights Unlocked17 June 2024
I was delighted when the team at User Testing asked me join them for their #InsightsUnlocked podcast.Continue reading... How to design effective customer surveys: interview for Insights Unlocked

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